Legal
Terms & Conditions
Please read these terms carefully before using Raman Jewels or placing an order. By using this site or purchasing from us, you agree to be legally bound by these terms.
Effective 2026 | Applies to all visitors and customers
Legal
Please read these terms carefully before using Raman Jewels or placing an order. By using this site or purchasing from us, you agree to be legally bound by these terms.
Effective 2026 | Applies to all visitors and customers
These Terms & Conditions govern your use of this website and the purchase of products from us. By accessing this website or placing an order, you confirm that you have read, understood, and agree to these Terms in full. If you do not agree to these Terms, you must not use this website or place any order. These Terms were last updated in 2026 and supersede all prior versions.
You may use this website solely for lawful personal and non-commercial purposes. You must not misuse this website, introduce malware, attempt unauthorised access, scrape data, submit false information, or engage in any activity that may harm us, other users, or third parties. We reserve the right to suspend or terminate access for any user who violates these Terms, without prior notice and without liability to the fullest extent permitted by law.
Product descriptions, images, dimensions, and prices are provided in good faith but may contain errors or inaccuracies. We may correct errors, update prices, withdraw products, cancel orders, or refuse service at our discretion, including where a pricing error occurs, fraud or abuse is suspected, stock is unavailable, or operational issues arise. Our liability for a cancelled or refused order is limited to refunding any amount already paid for that order.
Payment is due in full at checkout. Payment processing is handled by our payment partner and is subject to that provider's terms. We do not store raw payment card data on our servers. If a chargeback or payment dispute is initiated without first contacting support, we reserve the right to submit evidence to the payment processor or financial institution and restrict future orders pending resolution.
Delivery timelines are estimates only and are not guaranteed. We are not liable for delays caused by courier partners, natural events, customs processing, incorrect addresses, recipient unavailability, or circumstances beyond our reasonable control. To the fullest extent permitted by law, risk of loss, damage, or theft passes to you once the package is handed to the courier, as evidenced by the dispatch scan.
Returns, refunds, and exchanges are governed by our Returns & Exchanges policy. By placing an order, you agree to the applicable eligibility criteria, inspection rights, refund timelines, and exclusions. Customised, personalised, worn, altered, or hygiene-sensitive items may be non-refundable.
All content on this website, including product images, descriptions, graphics, logos, brand identity, design elements, and software, is owned by us or licensed to us and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, publicly display, modify, scrape, bulk download, create derivative works from, or commercially exploit any site content without prior written consent.
To the fullest extent permitted by applicable law, we and our owners, directors, employees, agents, and service providers are not liable for indirect, incidental, special, punitive, or consequential damages arising from your use of this website or purchase of products. Our total aggregate liability for any claim relating to a specific order will not exceed the amount actually paid for that order. Nothing in these Terms limits rights that cannot lawfully be excluded.
This website and its content are provided on an as-is and as-available basis without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.
You agree to defend, indemnify, and hold us harmless from claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from your violation of these Terms, misuse of the website, fraud, or infringement of any third-party rights.
These Terms are governed by the laws of India. Disputes must first be attempted to be resolved through direct communication with our support team. If not resolved within 30 days, disputes shall be submitted to binding arbitration in accordance with applicable Indian arbitration rules. Courts serving Punjab, India shall have exclusive jurisdiction for matters not subject to arbitration. To the fullest extent permitted by law, you waive participation in class-action or representative proceedings.
We reserve the right to amend these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms. Last reviewed: 2026.
Use these pages for privacy, delivery, and return details before or after checkout.